WARRANTY

Pack Out Campers Warranty Policy

Pack Out Campers provides a limited warranty that the product will be free from defects in material and artistry. The warranty period is two years from the original purchase date and applies exclusively to the following: Component failure resulting from faulty manufacturing. 

What is excluded from this warranty? 

Damage sustained by normal wear and tear, misuse, tampering, overloading, accidents, including acts of nature. 

How can you obtain warranty services?

Pack Out Campers will either repair or replace the parts it deems defective if notified within the warranty period. 

The purchaser must report the identified component failure directly via email to support@packoutcampers.com. Proof of purchase in the form of an original purchase invoice or receipt and a detailed description of the component failure must be included in the email.

Once the report has been reviewed and approved by Pack Out Campers, the purchaser will be contacted via email to arrange an appointment for the repairs.The customer will be responsible for the return freight's arranging, cost, and liability. 

Upon completion of the repairs or replacements, the customer will be responsible for arranging and the cost of shipping or pick up at the Las Vegas location.